Emilia is a browser-based insurance platform offering customers a seamless way to manage contracts, make payments, and update personal data. I joined the team to improve specific high-impact features within the app, focusing on UX flow clarity and modular design refactoring.
As part of the Emilia PWA, a modular digital insurance platform, I designed and implemented key flows and UI components for a new product add-on: Vermieterzusatz (Landlord Legal Protection) and led the UX/UI redesign of the multi-purpose payment link system to handle five distinct payment use cases.
Emilia now supports all five core payment scenarios via a single, dynamic flowUsers and brokers receive clear guidance and transparent payment infoFewer user errors due to interval bugs or incorrect method selectionsThe backend has cleaner data, with final method + interval persisted for future use
